In a modern workplace, building an inclusive culture is more than a values-driven decision, it’s a business imperative. Organisations that prioritise diversity, equity, and inclusion (DEI) see improvements in employee engagement, innovation, and retention. But how do you ensure your DEI efforts have a measurable impact? The answer lies in a targeted inclusive training delivered strategically through Managed Learning Services (MLS).
At Now Training, we specialise in delivering customised MLS solutions, including inclusive training programmes that empower organisations to make real progress. Here, we explore five high-impact areas of inclusivity and diversity training and how investing in them can transform your culture and your performance.
1. Unconscious Bias Training
Why it matters:
Unconscious biases are mental shortcuts that affect how we perceive others—often without us realising. These biases can influence recruitment decisions, performance reviews, promotions, and everyday workplace interactions.
How training helps:
Training in unconscious bias helps employees recognise and challenge their assumptions, improving decision-making, communication, and fairness. It fosters more inclusive hiring, better teamwork, and a psychologically safe culture.
How MLS supports this:
With MLS, we ensure unconscious bias training is rolled out organisation-wide, tracked through LMS reporting, and refreshed regularly to embed the learning. Whether face-to-face workshops or microlearning modules, we tailor the solution to your workforce needs.
2. Cultural Competency Development
Why it matters:
In today’s global and hybrid working environments, employees interact across cultures, time zones, and perspectives. Without cultural awareness, misunderstandings and inefficiencies arise.
How training helps:
Cultural competency training equips employees to communicate and collaborate respectfully across cultural boundaries. It helps leaders understand their diverse teams better and supports inclusive customer service.
How MLS supports this:
Our vendor network includes culturally specialised trainers and digital platforms. Through our managed learning service, we handle the sourcing, delivery, and tracking of all cultural competency content, ensuring consistency and effectiveness across regions.
3. Inclusive Leadership Practices
Why it matters:
Inclusive leadership is the cornerstone of long-term DEI success. Leaders set the tone, and when they model inclusive behaviours, they create space for innovation, belonging and trust.
How training helps:
Inclusive leadership training helps managers develop empathy, active listening, psychological safety, and inclusive decision-making. It prepares them to lead diverse teams effectively.
How MLS supports this:
Now Training provides leadership academies and modular learning journeys designed to build inclusive leadership capabilities. Through MLS, we manage everything from programme design and delivery to feedback and ROI analysis.
4. Diversity Training Programmes
Why it matters:
Organisations must go beyond representation and create inclusive environments where all employees feel valued and understood. Diversity training lays the groundwork for that environment.
How training helps:
Diversity training raises awareness, reduces discrimination, and builds empathy. When ongoing and embedded, it shifts workplace behaviours and attitudes for the long term.
How MLS supports this:
We align your diversity goals with the right training providers, build scalable learning paths, and measure progress over time—keeping your strategy agile and impactful.
5. Equity and Inclusion Strategies
Why it matters:
Equity ensures everyone has access to the same opportunities, while inclusion ensures everyone feels they belong. Together, they form the foundation of a resilient, high-performing workforce.
How training helps:
Equity and inclusion training helps organisations audit current practices, remove systemic barriers, and empower all employees to contribute fully.
How MLS supports this:
We work with you to design or implement equity-focused programmes—covering inclusive recruitment, allyship, accessibility, and DEI strategy. Through ongoing support, we help you evolve your training as your business and culture grow.
Why Inclusive Training Works Best with Managed Learning Services
At Now Training, our MLS model is designed to take the pressure off your internal teams. We manage:
✅ Consultation & Strategy: Helping you identify the right DEI focus areas.
✅ Sourcing & Delivery: Leveraging our trusted network of inclusive training partners.
✅ Blended Learning Formats: From in-person sessions to microlearning, VR, and eLearning.
✅ Administration & Logistics: Managing scheduling, delegate communications, LMS updates, and evaluation.
✅ Reporting & ROI: Tracking progress and demonstrating the impact of your DEI initiatives.
With our MLS approach, training is no longer a one-off workshop—it’s a continuous, measurable journey.
Inclusive training isn’t just a tick-box activity—it’s a catalyst for stronger teams, better business outcomes, and a culture where everyone thrives. By integrating these vital training areas into your L&D strategy with the support of Now Training’s Managed Learning Services, your organisation can create lasting impact.
Ready to take your DEI training to the next level?
Get in touch with Now Training today.
